templates. Friday , July 28th , 2017 - 10:39:52 AM
List jobs held by you in reverse order. Start with your most recent and/or relevant job, and follow with earlier ones. Don't go into detail on the jobs early in your career. Education must also be listed in reverse chronological order, with degrees or licenses first, followed by certifications and advanced training. While writing about college, only include your major and distinctions or awards you have won, unless you are still in college or just recently graduated. Only include an impressive grade-point average.
The objective of a resume is its decisive and most important aspect. Be practical and precise and do not exaggerate. Do not sound arrogant and challenge the company or the interviewers. The objective should be in sync with the requirements of the company, and you will have to change it while applying for jobs in different companies, as per their needs. The objective should not be too long and it's very essential to be specific and to the point while writing it.
The role of a customer service manager depends to a large extent on the domain in which he is employed. They may lead a team in a call-center, retail-outlet, bank, restaurant etc. In a call-center, they are required to lead a team of customer service executives who assist customers over the phone. All other domains, usually involve face-to face interaction with customers. Apart from being responsible for leading his team effectively, a customer service manager also acts as point of contact for customers who wish to pass on the feedback to the higher-ups in the organization. They also takes into account the preferences of the customers and helps the organization in planning its production and marketing strategy accordingly.
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