templates. Monday , February 05th , 2018 - 01:41:19 AM
This is another question aimed at understanding your man management and inter-personal skills. Help desk personnel frequently encounter cases of upset or irritated customers and co-workers. However, in such situations, remaining calm, keeping your cool and coming to a solution in an amicable manner is what is expected of a help desk associate.
Tell them what you feel are your strong points and your weak points relative to the job at hand. Let's say that the job on offer calls for keen text editing capabilities - tell the interviewer that you have an eye for detail and that you are naturally able to spot grammatical mistakes. With regards to weaknesses, for example, you can tell them that you have a problem with staying organized, but then you have now begun using a planner, which helps you remain alert and on top of things.
If this question is asked by the candidate, the interviewer will certainly be ensured that the candidate is really interested in the profile.
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